I was involved in a rear end car accident. The person who rear ended me is a client of Hereford Insurance Agency and was insured by Hereford Insurance. I called Hereford insurance to make a claim and in response the insurance adjuster by the name of Esther DeSilva has been rude, sarcastic, refused to accept [...]
Your insured Christian Concern Mngmt’s driver hit my parked vehicle and left the scene and later returned. With Guide One’s permission my vehicle was repaired. Your company has paid for my deductible but says the claim is settled and will not pay for my rented vehicle ($191.00). All costs incurred as a result of this [...]
very unprofessional , claims representative does not follow up on the repair shop , rude, Because of her the car stayed in shop long then it should almost 30 days. claims representative name is MARLENE ANDREONI PHONE # 1800 788-8984 EXT. 55715 : EXPLORER INSURANCE CO : If Other, Enter Type Here Submitted By: VICTORIA [...]
Need a bill of sale on 2002 Mercury Cougar that was totalled . Have traded vehicle in July and that is all that I need. Have been talking to Magdelene (sp?) in Memphis who has not been cooperative. Cannot get license plate for my car until I get that bill of sale. HELP!!!!! : If [...]
Horace Mann, You send me this form that I am suppose to be able to do on line. Says go to Horacemann. com then visit Customer Care Center. Check your site. There is NO Customer Care Center listed any where on any of the home pages I opened. Every year you send this stupid survey. I’m [...]
Car was burgularized and four days later vandalized in two different areas – self explanatory incidents and clearly described. Two weeks past and no one contacted me. Adjuster finally sneaks by and then delays submitting the report another week. I contact corporate office and inquire… great manager follows up and the adjuster is pissed off [...]
I was in a car accident on Tuesday October 11, 2011 while I was sitting still at the school picking up my granddaughter and the elderly lady ran into in the back of me and I hit another car. The elderly lady is with Erie insurance Company and they have not called me yet. I [...]
I was rear ended by someone insured by Alfa. They “supposedly” had my car fixed. its not TWO different colors, still has a dent in it, and the paint job has black flecks in it and drips. I have been trying to get someone, ANYONE, on the phone for 6 weeks. NO one there EVER [...]
I had Gainsco for about 2 years no tickets no accidents no anything. My bill started off about average for my age I was never late I never missed a payment and then some how my bill went up 50 dollars so I called and the said that the whole state went up (mind you [...]
On August 15, 2011 my daughter Kentrica had an accident in her Nissan Saturn around 5:30 or 5:50 when a deer ran out in the road. I have had insurance with Alfa Insurance for many years. When my local agent who represents Alfa in Lexington, MS told me told me that Alfa could not pay [...]
I have been with Donegal for 4 years. Since January their customer service has gone down the toilet. I pay, every month, whatever the bill states to pay. I have proof it comes out of my checking account every month. My wife called to inquire about something and the person on the other end said [...]
Bullies. Schoolyard bullies. With all the muscle and street-smarts. This is how I would describe the agents at Horace Mann Insurance Company. From the first moment on the phone reporting an accident (that was not my fault), Horace Mann’s employees bullied me with a sarcastic remark, “since, huh, your neck hurts…”. One evening their investigator [...]
One of State Farms Insured hit my parked car on April 6, 2011. I had my car repaired and got a rental vehicle while my car was being repaired. I was reimbursed for my deductible, but State Farm is refusing to pay the difference on my car rental, which is $192.00. Adjuster Kelli Louden became [...]
It has been 3 weeks since we had an agent to come look at our new 2011 honda civic. It was only 4 days old when an Alfa insured driver hit this new car from behind going too fast when my daughter was stopped at a red light. Alfa insurance repaired the car but we [...]
After being involved in a car accident, A Donegal Insurance adjuster refused to correct certain issues on her form. The information on the form was incorrect, and the adjuster hung up on me after she said she was not going to argue. She also refused to provide me with any information on finding a new car, and [...]
I just wanted to pass on to other consumers that State Farm doesn’t care about customer loyalty anymore. After a violent hail storm last May, they raised my deductible so high that I had to leave them. They said that I had too many claims, but before the hail storm I had only one claim in [...]
My vehicle was hit in a grocery store parkling lot on 11/11/2010 by a Gainsco customer who backed into me. I called Gainsco to report my claim and was assigned an Adjuster. The Adjuster called me 1 time but I was unable to talk to her because the appraiser had showed up at the same [...]
My car was stolen and abused. Short story: once it was recovered I was told to take it back and there was no damage. Turns out the car had over $10,000 dollars worth of damage including broken windshield, door glass broken etc. Not hidden damage. Now a year later they continue to stall and delay. [...]
I have never in my entire life dealt with such a rude representative of an insurance company. On December 18, 2010 while shopping in Savannah, Georgia I was rear ended by a vehicle that was insured by Everest Insurance. A police report was taken with the other driver being cited for following too close. When [...]
I had a policy with Gainsco through an insurance agency near San Marcos. For over a year I paid their premiums. One month, I am late for less than 12 days and Gainsco cancelled my premium. They also told me that they couldn’t take my payment (less than $60 mind you) because I am no [...]
A woman crossed over two lanes of traffic and hit me, totaling my Nissan Altima. I called Geico to get a claim number, and explained to them what had happened. Three days later, Geico called me back saying they would only assume 90% responsibility, and that I had to assume the other 10%. This was [...]
I was engaged in a property damage accident in Austin, Texas on 11/16/2010. The Gainsco policy holder was totally at fault and was ticketed at the scene. I was not. Fortunately I demanded a police report. Follow-up with Gainsco for reimbursement of my claim has been a nightmare e.g. no return calls, arrogant and condescending [...]
I was in a car wreck at the beginning of November. The other driver was insured by Erie, and I am insured by Progressive. My vehicle has approximately $3500 worth of damage, after the Erie driver drove directly into the back right side of my vehicle. I had just established myself in the left hand [...]
My husband and I were on the 3rd day of our honeymoon when a woman ran a red light after dropping her cell phone and leaning over to pick it up. She totaled our car (our wedding gift from my parents) and we were left stranded 6 hours from home. Our nightmare was just beginning [...]
