My hospitalized elderly mother’s insurance premium came due. I asked Horace Mann how I could pay it without confusing their accounts receivable. They refused to talk to me. Even her Horace Mann agent in Saginaw, Michigan, Danny Hughes would not talk to me. When I complained to corporate, I was told that the customer service [...]
I had health insurance with Celtic insurance for a year. After getting insurance thru my employer, I cancelled Celtic. This was 4 days into my new month. In the past, every month, Celtic would withdraw money from my checking account for the premiums. Because of the 4 days into the new month of cancellation, I [...]
This company has denied all prescriptions ordered by my physicians, and has derailed all test that he has ordered. With the explanation that it is not profitable for their company to pay out expensive medical claims. They feel over the counter meds, would suffice, and that needless tests are not worth the cost. Additionally, the [...]
Every 6 months I would get some letter from this company telling me that my rates were being increased again by at least $20 per month with no real explanation why they were being increased. I was getting these increases when I never even used the insurance. I had just a basic plan with them [...]
I had an open claim for a knee injury suffered at my university. The insurance company denied my claim when they found out I have a menisus tear and need further treatment, under the guise that too much time has passed. : If Other, Enter Name Here : accident Submitted By: Melissanne Bradley-Gallant Location: Plano, [...]
I had a short term medical plan through Celtic. I chose them because they allowed basic health exams such as pap smear and mommograms. I had both of these. They paid the pap smear but denied the mammogram. In their explanation of coverage that I was provided when we signed up a mammogram was clearly [...]
Manulife Insurance is refusing to pay for my little boy’s dental surgery, claiming it is due to milk bottle decay. They are refusing even though a quote was sent in by the dentist, and an exception request was sent in me a month before the surgery. First, it took them 31/2 wks to even tell [...]
When someone is self employed, it is difficult to find insurance that is affordable. I have had Celtic Insurance since 2000. It is now 2011 and my premium has gone from approx $1100.00 per quarter to $4120 per quarter- and every 6 months they up it some more! Also, God forbid you make a claim [...]
I am having a problem with Emblem Health Care and the calendar they use. It seems they are using a calendar that goes back in time. Unfortunately my calendar only goes forward or else I would be betting everyday on yesterday’s races. Health Insurance Plan of New York (HIP) canceled my health insurance policy and [...]
My universal life insurance policy was unfairly terminated by Midland National Life Insurance after being the insured for 20 years. I did not receive any notice of cancellation. My payment was postmarked four (4) days before the policy due date but received by the company within 3 days after the due date. Bottom line: I [...]
After over two months to review whether they would insure me, Celtic Insurance finally responded and added Elimination Riders to my policy. They sent a letter explaining these riders and gave me exactly one day to review these riders and decline the policy. I did so–via US mail, phone, and e-mail. Two weeks later, they [...]
My wife has had multiple blood panels along with other requested tests due to possible severe illness. She was advised that she will need to see a Rheumatologist. It has taken over a month for the office to acquire a date for her to see a specialist. Now, my 2 year old has a severe [...]
I received a bill, in January 2011, from a doctor for a service he provided in March 2010. I wrote to UnitedHealthcare that same day asking why the claim was denied. I provided UnitedHealth with copies of four similiar procedures which were done by the same doctor. Why was one of the three claims denied [...]
I was told by Manulife that they would cover my prescription. Their steller medical team, however, feels that Mirena is not an IUD (which it actually IS) and they are refusing to cover it. So they are saying that they will cover IUD’s but not the Mirena. Mirena is the leading perscription given to women to help [...]
My daughter was diagnosed with an eating disorder. The Doctors strongly recommended inpatient treatment. However, my insurance (Medical Mutual of Ohio) does not cover ANY inpatient treatment for eating disorders. I was advised (by a NURSE from Medical Mutual of Ohio) that inpatient treatment is not necessary for this “type of problem” and that they [...]
My daughter was in the NICU for 6 months after birth due to many health issues. The hospital was responsible for submitting to insurance on a daily basis. One day that was submitted was incorrectly entered. However, they didn’t notify the hospital or myself. They just didn’t pay! So, 60 days after my daughter was [...]
We bought a policy thru a private agent. Fortis will only accept payments by “DIRECT WITHDRAWL”. So, we gave them our checking information and explained that we would be changing banks soon. We sent in the new info when we opened our new account and they started deducting from there. However, at the same time [...]
